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Junior Payments Officer

Mobilt Ltd is looking for a Junior Payment Officer to join our team, making a success of our exciting and innovative online casino/sportsbook.

Responsibilities:
  • Processing transactions while maintaining high standards of efficiency and accuracy.
  • Investigate and resolve issues related to money transfers, including reconciliation of transactions, missing deposits, and missing withdrawals.
  • Assist Customer Support on all queries related to Payments.
  • Immediate investigation (and escalation if necessary) of payment issues, including contacting the respective Banks / PSPs, raising and following up on internal JIRA tickets, as applicable.
  • Liaise with 3rd party Payment/fraud providers for enhanced investigations or resolutions linked to Player issues.
  • Review and approve KYC documents sent in by Players and perform Enhanced Due Diligence when required.
  • Block and unblock end-user accounts in accordance with procedures and guidelines.
  • Participate in improving internal procedures and processes linked to Risk, Fraud & Payments.
Competencies:
  • Organized and readily adheres to deadlines.
  • Team player.
  • Flexible approach.
  • Demonstrating a positive attitude, adaptability, flexibility, and punctuality.
  • Fluent in spoken and written English.
  • Ability to work flexible hours, with evening and/or weekend hours required.

If you are a positive and approachable person ready to work in a fast-paced and exciting environment, then we are looking to speak to you today! We can offer an attractive salary plus benefits and the chance to work for a growing company. Working at a small company like ours will give you the opportunity to grow your career in the right direction.

Office Manager

Introduction
Mobilt Ltd, an iGaming company situated in the heart of Sliema, requires a part-time office manager to work 20 hrs a week overseeing the general running of the office. This job offers a great degree of flexibility so long as the office is managed in an efficient and effective manner.

Responsibilities:

  • Serve as the point of reference for office manager duties including:
  • Office administration and maintenance
  • Dealing with office suppliers and equipment
  • Running errands
  • Schedule meetings and appointments
  • Organize the office environment and order stationery and equipment
  • Maintain the office condition and arrange necessary repairs
  • Organize office operations and procedures
  • Assist the Operations Manager in contract and price negotiations with office vendors, service providers and office lease
  • Provide general support to visitors
  • Assist in the onboarding process for new employees
  • Address employees queries regarding office management issues (e.g. stationery, Hardware and travel arrangements)
  • Liaise with facility management vendors, including cleaning, catering and security services
  • Assist in planning of in-house or off-site activities

Requirements:

  • Prior experience as an Office manager, Front office manager or Administrative assistant would be considered an asset
  • Knowledge of office administrator responsibilities, systems and procedures
  • Proficiency in MS Office (MS Excel and MS Outlook, in particular
  • Ability to work within multicultural and geographically dispersed teams.
  • Excellent time management skills and ability to multi-task and prioritize work
  • Attention to detail and problem solving skills
  • Excellent written and verbal communication skills
  • Strong organizational and planning skills in a fast-paced environment
  • A full, clean and valid driving license

CRM & Project Coordinator

Mobilt is looking for a CRM Project Coordinator to join a fast growing company, who are a team of highly experienced and passionate individuals, where you will be working in a fast paced environment assisting our  marketing team and Operations co-ordinators in creating compelling campaigns for our expanding brand portfolio.  This role requires an organised and motivated candidate who works well under pressure.

Responsibilities:

  • Create and execute CRM campaigns and bonus set-ups.
  • Keep updated the customer communication calendar
  • Build & automate lifecycle communication in collaboration.
  • Pulling and organising segmentation lists to prepare for execution of
  • campaigns.
  • Write copy, set-up communications and send them out through CRM channels
  • across the customer life-cycle.
  • Test the quality and functionality of CRM Campaigns
  • Build and optimize Email templates
  • Monitor customer behaviour for key learnings to optimize the CRM Strategy
  • Optimize on-site content and journeys
  • Be the spider in the web of new projects, translations and other relevant
  • projects that needs to be executed

 

Requirements:

  • Experience in multi-channel (email, SMS, push) CRM campaigns
  • Experience from iGaming is a must.
  • Excellent communication skills, ability to multi-task
  • Very organised, with a high attention to detail.
  • Excellent knowledge of Microsoft Office.

Customer Support PT/FT

Mobilt Ltd is looking for Customer Support candidates for an exciting and innovative online casino/sportsbook.

We believe in putting our customers at the heart of our business strategy and our customer support team is exceptionally important and key to our success.

If you are a positive and approachable person ready to work in a fast-paced and exciting environment, then we are looking to speak to you today.

We can offer an attractive salary plus benefits and the chance to work for a growing company. Working at a small company like ours will give you the opportunity to grow your career in the right direction. You will be exposed to different areas of the business such as Payments, Risk & Fraud, Marketing, and translations.

Responsibilities:

You must be Customer Service oriented with excellent communication skills, very high level of English and a strong insight into customer behavior.
Answering incoming customer chats and emails regarding customer account issues, product problems, service questions and general client concerns.
Verification of KYC documents.
Responsible for maintaining a high level of professionalism with customers and working to establish a positive rapport with every interaction.
Treat every customer like a VIP.
Input suggestions and improvements to the company’s processes and customer support.
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
Help the content department with random requests.
Become possibly more involved in CRM activities such as customer activation and retention actions.

Ideal candidate:

Ability to remain professional and courteous with customers at all times
Must be available to work shifts between the hours of 8am-11pm, holidays and weekends.
Excellent written and verbal communication skills in English.
Brazilian Portuguese, German or Finnish will be advantageous.
Proficiency in MS Office / Google Drive (Spreadsheets, Docs)
Experience of working in iGaming is preferrable.
Possess a hands-on approach to work and demonstrate the ability to interact well in a fast-paced environment.
Team player with the ability to influence others in a positive way.
Result focused and a strong sense of initiative.
Excellent administrative skills with a high attention to detail.
Ability to work effectively under pressure.
Must have the right to work in Malta.

Front End Developer

Mobilt Ltd is searching for a Front End guru, a person who can create gorgeous magical interfaces that entice our customers. We are an online gambling solutions company, specialising in the development of unique, innovative gambling and betting products, mobile, desktop and app solutions, as well as UX and design and additional support services.

Mobilt works with global brands and fast-growing start-ups and helps them achieve success in the world of online gambling.

Role and responsibilities:

  • Develop slick and beautiful front-end solutions to our clients
  • Write accurate tests to cover the front-end interfaces
  • Consume APIs efficiently using different technologies RESTful, WebSockets etc.
  • Ability to use and stay up-to-date with the latest front-end frameworks & technologies

Ideal candidate:

  • 5+ years of Javascript experience
  • Knowledge of modern JS frameworks
  • Is able to understand all major browsers and take special considerations required for all various quirks.
  • Aware of the harmony between JavaScript and HTML & CSS, and can dynamically build, modify, and style element on a page with ease.
  • Takes pride in writing clean testable code
  • Ability to multi-task and run tasks with varying priorities.
  • Mobile Apps Development and previous experience in iGaming would be considered a plus

Education:

  • Technical Degree, or equivalent industry experience

Backend/DevOps Software Engineer

Mobilt Ltd is searching for a Backend/DevOps Engineer for our exciting projects. Mobilt works with global brands and fast-growing start-ups and helps them achieve success in the world of online gambling.

Your role will entail in building new innovative iGaming Products and increase our ability to deliver applications and services at a high velocity by automating and improving the core tech processes and infrastructures.

Role and responsibilities:

  • Manage our Tech Infrastructure, aiding developers in creating tools to automate the deployment processes
  • Creating procedures and scripts to automate maintenance of our systems
  • Develop clean code and write accurate tests to cover it
  • Consume APIs efficiently using different technologies RESTful, WebSockets etc.
  • Ability to use and stay up-to-date with the latest frameworks & technologies

Ideal candidate:

  • 3+ years of Java experience
  • Proven track record of managing AWS tech infrastructures and create tools to automate the development lifecycle processes.
  • Knows how to integrate PostgreSQL, RabbitMQ, Redis and other modern technologies
  • Understands that clean testable code, is a must
  • Previous experience in iGaming would be considered a plus

Click apply below or send an email to [email protected]

Senior Java Backend Developer

Mobilt Ltd is searching for a full-time Backend End developer for an new exciting project.

Mobilt works with global brands and fast-growing start-ups and helps them achieve success in the world of online gambling.

Your role will entail in building new innovative iGaming Products and increase our ability to deliver applications and services at a high velocity by automating and improving the core tech processes and infrastructures.

Role and responsibilities:

  • Be a Team Player, and has proven experience of working within a team
  • Ability to understand complex logic needed to be implemented in our backend platform solutions.
  • Write maintainable and scalable code.
  • Keep up-to-date with the latest techniques, frameworks, and libraries.
  • Translate business tasks to solutions, estimate time and costs, and determine requirements and specifications.
  • Develop, test and deploy back-end solutions to our clients
  • Ongoing Maintenance of our present and future projects
  • Work collaboratively with a cross-functional team to define and develop product roadmaps
  • Collaborate with creative and development teams on the execution of ideas and projects
  • Write support documentation and provided training to internal and external users related to the solutions we provide
  • Able to work extra hours if need be when we’re behind schedule (Ex. GoLive deadlines, etc.)

Main Skills Required

  • Java
  • SpringBoot
  • Git
  • JPA
  • Hibernate

Other Skills

  • SQL
  • Redis
  • RabbitMQ
  • TDD
  • JUnit

Bonus Skills

  • Experience in iGaming
  • AWS
  • Docker / Kubernetes

Click apply below or send an email to [email protected]

An innate passion for sports, combined with years of experience in online betting and traditional bookmaking.

Andreas Bardun, CEO

“Online betting has never been more competitive, yet there have never been greater opportunities in our opinion. Most new brands are launching very similar products and yet the potential to leapfrog to a leading player is within reach for those who get the fundamentals right in product and marketing. We can help you achieve success, and we offer to leverage our years of product/marketing experience and worldwide connections to ensure your product stands out from the crowd.”

Andreas Bardun, CEO